OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
154 ratings and 84 comments received in the last 90 days.
15 April 2024
The lead up to delivery was excellent and the actual delivery was very personal and enjoyable
09 April 2024
The staff was professional, friendly and they made the entire sale feel seem less and pleasant
08 April 2024
Aarron was helpful, insightful, communication was excellent and a very good operator
06 April 2024
Seamless in every way
04 April 2024
We actually returned to BMW as our first contact was with Adam Gee who eventually sold us our car. Adam didn't put any pressure on us at al, his manner was helpful and extremely knowledgeable.
04 April 2024
Great service from the sales person
31 March 2024
We are always welcomed and when they say something will happen it does
29 March 2024
Make me feel welcome and important
28 March 2024
This was a quick process and everything was explained clearly.
24 April 2024
They have significantly improved from my previous experience. They went above and beyond to help me with software upgrade and recent charging difficulties
24 April 2024
Great service from all involved.
24 April 2024
Kept well informed throughout the buying process by Arron and had a patient and through handover from Remi. The whole process from start to finish was handled professionally and led to a good overall experience.
24 April 2024
Had my car finished before the time given, kept me up to date date with texts
21 April 2024
Because I know it's been checked by people who know what they're doing
16 April 2024
Great service, car washed and hoovered, very happy
16 April 2024
Superb service and very friendly and helpful staff
16 April 2024
Booked car in , informed work had commenced. Service department called later in day to say part required would be hopefully there next day - and it was .
15 April 2024
Easy
15 April 2024
Good service. Would have been more if a courtesy car was provided.
24 April 2024
Adam explained everything clearly and was very helpful